Angel Fund:

What is the Angel Fund program all about?

Area Lighting:

Is it possible for me to have a light installed on the pole at my gate as this area is very dark at night?

Bill payment for electric service:

Are there locations, other than your five offices, where I can go to pay my electric bill?
Do you have payment options other than by check or in person at the office?

Capital Credits:

What are Capital Credits?
Are Capital Credits returned to Members?
Are Capital Credits returned to Businesses?
Do I earn interest on Capital Credits?
Do I have to report Capital Credits on my Tax Return as Taxable Income?
What if I move away?

Co-op Owners for Political Action:

What is Co-op Owners for Political Action and why should I join?
How do you select candidates to sponsor?

Customer Care:

How do I change my mailing address?

ebillxpress:

How do I sign up to pay my bill online?
What other ways can I make payments?

Energy Usage & Equipment:

Is better to leave the AC on if I'm going out for seven hours, or so, or to shut if off and turn it back on when I return. Which method uses more energy?
What is the best setting for my AC thermostat?
How much electricity does my computer use?
Should I buy a generator for use during storms?
I have medical equipment that I can't be without, so I can't have the power out. Do I need to purchase a generator?

Pennies from Heaven:

What is the Pennies from Heaven program all about?

Power Outages and Service Interruptions:

What causes my lights to blink, or go dim?
What can I do about blinking clocks?

Security Deposits:

Is a Security deposit required on all residential services?
How long do you keep a deposit before it is refunded?

Service Requests:

Do I have to come into your office to request service?

Lightning & Surge Protection:

Is there any other lightning protection used in Florida for houses other than an indoor surge protection system, like lightning rods or ground rods?

Radiant Barriers:

Do you have information on radiant barriers and payback time frames?

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Page last updated: Monday, January 23, 2012